All docs

Automation

Payment reminders

What we send on your behalf, when, and why it stops.

The sequence

Five messages, sent as you, to your client:

  • Three days before the due date — a heads-up
  • On the due date
  • Three days after
  • Seven days after
  • Fourteen days after — the last automated one

Then it stops. A system that chases forever damages the relationship you are trying to keep, and the last message says plainly that anything further will come from you personally.

The tone

Every message assumes the invoice was missed, not refused. There are no late fees, no final notices, and no threats — those are the wordings that end working relationships and cause chargebacks.

Each reminder carries the payment link, so acting on it takes one click.

Will my client be chased twice?

No. Each stage is recorded before it is sent, and the database refuses a duplicate. Even if our scheduler ran twice, your client receives each message once.

Still stuck? Email support@freelanceos.app.